Privacy Policy

At Sanzen Digital, we’re committed to protecting and respecting your privacy.

This policy explains when and why we collect sensitive information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent by email to lgomes@sanzendigital.com or alternatively, you can telephone 07491 660 628.

Who is Sanzen Digital?

Sanzen Digital is an online marketing agency dedicated to helping small and medium size businesses in the Thames Valley area. Sanzen Digital is a registered limited company (number 10138269). The registered address is Baronsmead road, HP12 4PQ, High Wycombe.

How do we collect information?

We obtain information about you when you use our website, for example, when you contact us about our services.
We also obtain information from our clients as part of the services we offer, for example, login details to their online accounts.

How and what type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address and more.

We collect information in the following ways:

Information you give us:

For example, many of our services require our clients to share their logins details to various accounts. When they do, we will store these details on an encrypted server where the information will be protected as much as possible.

Information we get from our website:

We also obtain information about you when you use our website, for example, when you contact us about our services.

Cookies and similar technologies

We use various technologies to collect and store information and this includes using cookies and similar technologies to identify your browser or device when you interact with our website.

We use Google Analytics product to help us analyse the traffic to our Sanzen Digital website.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies when browsing online.

Where is the data stored?

Your personal or sensitive information is kept private and stored securely on an encrypted server until a time it is no longer required or has no use, as detailed in the GDPR. Every effort has been made to ensure data collected is stored in a safe, secure and encrypted server.

Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own will.

This website and its owners use any information submitted to provide you with further information about the services offered or to assist you in answering any questions or queries you may have submitted.

Contact

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own will.

This website and its owners use any information submitted to provide you with further information about the services offered or to assist you in answering any questions or queries you may have submitted.

How you can access and update your information

The accuracy of your information is important to us.

We’re working on ways to make it easier for you to review and correct the information that we hold about you.

If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: lgomes@sanzendigital.com or your can telephone 0800 169 87 87.

You have the right to ask for a copy of the information Sanzen Digital holds about you and we will endeavour to give it to you in short amount of time.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example setting up the hosting of your new website).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

Please be reassured that we will not release your information to third parties to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details.

This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question.

Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Resources & Further Information

 

Last updated: May 2018 –  by Sanzen Digital